Design Consultant - Commercial & Residential

Company: Carpet City Flooring Center - Wausau
Location: Wausau
Posted on: April 2, 2026

Job Description:

At Carpet City Flooring Center — Wisconsin's largest family-owned flooring center — our Design Consultants do exactly what the title says: they design. You'll guide clients through material selection, develop project specifications, and build lasting relationships that keep them coming back. If you love beautiful spaces, consultative problem-solving, and the satisfaction of seeing a project come together from first meeting to final installation, this role was built for you. $45,000/year base with realistic on-target earnings of $60,000–$85,000/year for strong performers. Compensation: $60,000 - $85,000 yearly Responsibilities: Business Development & Sales Growth - Proactively prospect and develop new commercial and residential accounts. - Conduct daily outreach activities, including calls, visits, networking, and follow-ups to generate new business. - Maintain consistent follow-up with prospects and non-converted leads every 60 days. Account Management & Relationship Building - Establish and maintain strong relationships with current and prospective customers. - Conduct follow-ups with established accounts to ensure satisfaction and uncover upcoming project opportunities. - Attend industry and professional organization events to expand business relationships and generate leads. - Serve as the primary point of contact throughout the sales and project lifecycle. Sales & Project Coordination - Prepare accurate estimates using take-offs, blueprints, or on-site measurements. - Coordinate with internal teams and customers through all stages of the project, including: Initial consultation, Point of sale, Installation coordination, and Project completion follow-up. - Ensure a high level of customer satisfaction throughout the entire process. Customer Support & Reporting - Resolve customer questions or concerns promptly and professionally. - Document all sales activities, communications, and follow-ups. - Provide management with updates on customer needs, market trends, and competitive activity. Qualifications: - Stellar communication, presentation, persuasion, interpersonal, and negotiating skills - Strong customer service experience is necessary for this position - Details and meeting goals motivate you to provide exceptional customer service to your prospects, clients, and team - Experience using CRM software as part of the sales process is preferred - High school diploma required, bachelor’s degree preferred - Degree or training in interior design, architecture, or a related field, or equivalent hands-on experience - A genuine eye for design and the ability to translate client vision into material selections - Confident communicator who can present ideas persuasively to contractors, decision-makers, and homeowners alike - Self-motivated and comfortable managing your own book of business - Familiarity with flooring materials, installation methods, or Furniture Fixtures Equipment is a strong plus - CRM experience helpful; proficiency with measurement and estimation tools a bonus About Company Join the Carpet City Flooring Center Team today! At Carpet City Flooring Center, Wisconsin’s largest family-owned flooring center, we believe that success starts with great people—and that’s where you come in! What started as a single store in Wausau, WI, quickly expanded to be a trusted name across the state. Why Join Carpet City Flooring Center? - Established & Trusted: – With decades of experience, we’ve developed a company rooted in trust, expertise, and industry leadership. - Career Development – We support your development, training, and professional development to help you reach your full potential. - Collaborative & Supportive Culture – Join a team that values your ideas, creativity, and dedication. We work together to bring fresh solutions to our customers every day. Company Benefits: - Health, dental, and vision Insurance - Company-paid life insurance - Supplemental insurance - Paid time off - Use of Company Vehicle - 401(k) with company match WHGEN2 Compensation details: 60000-85000 Yearly Salary PI100857d76c8d-37156-39910514

Keywords: Carpet City Flooring Center - Wausau, Appleton , Design Consultant - Commercial & Residential, Sales , Wausau, Wisconsin