Technical Service Representative
Company: FCX Performance
Location: Appleton
Posted on: April 1, 2026
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Job Description:
Are you looking for an opportunity to be part of a great sales
team and a strong company that believes in their people? · Do you
want to use your industrial rubber and application knowledge to
help solve customer problems, answer their questions to build sales
and customer satisfaction? As a Technical Sales & Service
Representative (TSSR) at Applied Industrial Technologies, you will
use your strong customer service and technical skills to respond
directly to customer requests and support our Applied® Account
Manager team regarding applications, product selection, and
installation of our industrial rubber product selection. You'll
spend time interacting with customers to determine their needs and
then helping to meet that need. You will have a direct impact on
customer satisfaction, retention, and sales results!
Responsibilities · Provide technical customer support and problem
solving for rubber applications, systems and supporting components
to customers and our own Branch sales/support associates ·
Professional point of contact for customer quotes and product
sourcing · Build customer satisfaction and sales by providing
assistance for product selection, interchange & replacements, cycle
time reductions, and improving overall customer satisfaction ·
Timely and accurate reporting Requirements · 2 years proven
customer service or sales experience · Use of proper English
grammar, written and verbal · Ability to read / understand
technical drawings · Work independently and as part of a team ·
Listening, negotiating, and effective questioning skills · Ability
& desire to quickly learn new processes and systems · HS Diploma or
Equivalent · Ability to pass a DOT medical and drug screen ·
Industrial rubber products application knowledge (conveyor belting,
fabrication, splicing), preferred When you join the Applied® team,
you will enjoy: · Base salary and bonus opportunities ·
Comprehensive benefits package including health care, vision, &
dental, 401(k) with company match · Personalized training &
development program · Career development opportunities Founded in
1923, Applied Industrial Technologies (NYSE: AIT) is a leading
value-added distributor and technical solutions provider of
industrial motion, fluid power, flow control, automation
technologies, and related maintenance supplies. Our leading brands,
specialized services, and comprehensive knowledge serve MRO and OEM
end users in virtually all industrial markets through our
multi-channel capabilities that provide choice, convenience, and
expertise. Applied Industrial Technologies is built on a philosophy
that puts people first. We are an equal opportunity employer, and
we are committed to a workforce in which we enforce fair treatment
and provide growth opportunities for everyone. All qualified
applicants will receive consideration for employment regardless of
age, race, color, national origin, genetics, religion, gender,
marital status, physical or mental disability, or any other
characteristic protected by applicable laws, regulations, and
ordinances.
Keywords: FCX Performance, Appleton , Technical Service Representative, Sales , Appleton, Wisconsin
