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Warehouse/Customer Pick-up Supervisor

Company: WG&R Furniture
Location: Appleton
Posted on: May 19, 2019

Job Description:

Company Overview Our mission is to earn enthusiastic customer referrals by providing superior home furnishing solutions at the guaranteed low price, throughout an enjoyable hassle-free experience. We are a highly effective team who play to win; who strive to reach our potential; and who are committed to achieving our mission. Broadly stated, our vision is "to be world-class". Our ability to realize the vision hinges on how well we develop, trust and empower our people within the organization. It is our hope that WG&R provides you with the best opportunity possible for you to enjoy the unique, rewarding experience of participating on a world class, high functioning team Job Summary In support of our company's guiding principles, the Warehouse/Customer Pick up Supervisor is responsible for effectively and efficiently managing product flow, inventory accuracy and ensuring a world class pick up experience. Substantial Position Goals and Responsibilities Delight Customers and Be a great Teammate Manage outbound flow of product ensuring the customer pick up process is seamless, resulting in delighted customers. Impeccably communicating and delegating tasks and assignments to Customer Pick Up Team, ensuring each team member has a clear understanding of their impact to delight customers. Transferring enthusiasm to the team through encouragement, motivation and continual feedback. World Class Execution of Customer Experience, Inventory Control and Problem Resolution Manage inbound flow of product ensuring inventory is accounted for, properly labeled and safely stored within the inventory racking system. Oversee procedural and safety training to include Stand Up Order Picker (lift truck) operation. Impeccably communicate cross departmentally to ensure all customer touch points are managed in a world class fashion. Obstacles that may be faced within the position Varying retail work schedule to include days, evenings and rotating weekends Physically demanding position requiring the ability to safely lift, push and pull up to 100 lbs Competing priorities requiring multitasking Decisions and problem resolution needs to be made quickly and in real time Varying workload based on seasonality and day/time of the week Benefits and Perks Competitive compensation structure based on experience, with room for growth Health, Dental and Vision Insurance Company contributions into your Health Savings Account (HSA) Company funded Life Insurance, Short Term Disability and Long Term Disability 401k plan with company match; includes Pre-tax and Roth options Paid Vacation Employee Assistance Program (EAP) for employees and their family members Employee Discount Come work for an organization who wants to see you succeed both personally and professionally Best said by our CEO Jim Greene, "It is my hope you will take initiative and our opportunities match up with your strengths and you will spend your career on our team. Moreover, that you will look back on your career someday and know you realized your full potential personally and professionally".

Keywords: WG&R Furniture, Appleton , Warehouse/Customer Pick-up Supervisor, Professions , Appleton, Wisconsin

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