Transportation Security Officer (TSO)

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• Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft.
  
  
  
  
  
  

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  • Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs.
    
    
    
    
    
    

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    • Controlling terminal entry and exit points.
      
      
      
      
      
      

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      • Interacting with the public, giving directions and responding to inquiries.
        
        
        
        
        
        

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        • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations.
          
          
          
          
          
          

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          • Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements.
            
            
            
            
            
            

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            • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles.
              
              Applicants must meet these qualifications in order to be further evaluated in the TSO hiring process:
              
              
              
              
              

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              • Have a high school diploma, General Educational Development (GED), High School Equivalency Test (HiSET), or Test Assessing Secondary Completion (TASC) credential OR at least one year of full-time work experience in the security industry, aviation screening, or as an X-ray technician
                
                
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                • Be proficient in the English language (i.e., able to read, write, speak, and comprehend)
                  
                  National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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