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IT POS Analyst + a 5% Signing Reward

Company: Fleetfarm
Location: Appleton
Posted on: October 11, 2019

Job Description:

Analytical thinker. Detail oriented. Problem solver. Passion for process improvement.Do these phrases describe you? Are you ready to take your IT skills to a recognized and growing company? If so, check out this opportunity for an IT POS Analyst!An IT POS Analyst is responsible for installing, supporting and maintaining the operation of the POS systems hardware, all peripherals and applications for all end-users in the store support center and remotely for all stores. This position will proactively monitor Fleet Farmâ??s POS systems for optimal performance, resolve discovered opportunities, and support ongoing projects resulting in an effective and reliable POS infrastructure for the store and corporate business users.Job Responsibilities:Continuously improve POS knowledge and analytical skills to identify opportunities for improvement.Develop familiarity with basic POS tools and processes to support both corporate and store team members.Coordinate day-to-day operations (such as support ticket monitoring and POS management software alerts) and assist with small- to medium-sized projects.Identify/locate shared resources and perform appropriate tasks.Maintain a clear understanding of Fleet Farm goals and practice proper policies and procedures. QualificationsBachelorâ??s degree in Computer Science, Business, or related field preferred. Experience and training may be considered in lieu of a degree.1-2 years of related experience in a computer or retail related environment with exposure to Point of Sale systems required.Excellent phone manner and customer service skills.Working knowledge of Windows-based computer systems and the ability to operate installed software.Understanding of cash register/payment systems is a plus.Excellent interpersonal, verbal and written business communication skills.Proven ability to meet deadlines and key metrics, and deliver results in a fast-paced environment.Strong organizational, time management, and planning skills.Strong ability to explain simple procedures in writing or verbally to internal customers.

Keywords: Fleetfarm, Appleton , IT POS Analyst + a 5% Signing Reward, Other , Appleton, Wisconsin

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