AppletonRecruiter Since 2001
the smart solution for Appleton jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: Appleton
Posted on: August 15, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Bilingual Customer Retention Experts. Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Appleton , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , Appleton, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work From the Comfort of Your Own Home
Description: Home based workers needed to market Dental and Medical plans for a nationally known healthcare company. No cold
Company: Myownhomecareer
Location: Milwaukee
Posted on: 08/18/2019

Stock Room Specialist - 2nd Shift
Description: Job Description br br Kelly Services is hiring a Stock Room Specialist on a direct-hire basis for a leading supplier of integrated products, services, and support to military forces. br br Shift: (more...)
Company: Kelly Services
Location: Milwaukee
Posted on: 08/18/2019

Produce Clerk
Description: Produce Clerk br br Full-Time br br Madison, WI br br br br Availability: br br ul br li Hilldale br ul br li Open availability required during department hours of 6a (more...)
Company: Metcalfe's Market
Location: Madison
Posted on: 08/18/2019


Spectrum Business Account Executive
Description: Do you enjoy being on the go and out of the office Are you self-motivated, independent and goal oriented This is an exciting opportunity to enter the technology and entertainment world as a Spectrum (more...)
Company: Spectrum
Location: Milwaukee
Posted on: 08/18/2019

Set Your Own Hours!
Description: The Largest Healthcare Benefits Discount Company is seeking Representatives that want to work from
Company: MAH Benefits
Location: Milwaukee
Posted on: 08/18/2019

Shop for Shipt - connect with your local community
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Milwaukee
Posted on: 08/18/2019

ETL Lead
Description: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. QualificationsBasicBachelor's degree or foreign equivalent
Company: Infosys Ltd
Location: Milwaukee
Posted on: 08/18/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Madison
Posted on: 08/18/2019

Eligability Specialist
Description: Job Description br br Kelly Services has partnered with a local Government Services Company that is searching for an Eligibility Specialist working in the downtown Milwaukee community. The ideal candidate (more...)
Company: Kelly Services
Location: Milwaukee
Posted on: 08/18/2019

Milwaukee Physical Chemistry Tutor Jobs - Milwaukee
Description: Milwaukee Physical Chemistry Tutor Jobs Varsity Tutors is always looking for bright individuals in Milwaukee who are
Company: Varsity Tutors
Location: Milwaukee
Posted on: 08/18/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Appleton RSS job feeds