AppletonRecruiter Since 2001
the smart solution for Appleton jobs

Seasonal Partner Services Represenative Remote

Company: Mommy Jobs Online
Location: Appleton
Posted on: July 14, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDeborah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Appleton , Seasonal Partner Services Represenative Remote, Other , Appleton, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Recruiters Needed " telecommute
Description: America 039 s 1 Consumer driven Health Care is looking for motivated people who will lead the way in Health Care
Company: Ameriplan
Location: Milwaukee
Posted on: 07/23/2019

Bid On Local Siding Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Madison
Posted on: 07/23/2019

Patient Assistant - TLC
Description: OverviewDo you enjoy working with people, have a customer service focused, positive attitude and want to make a great first impression br br We are looking for an energetic individual with a passion (more...)
Company: TLC Vision
Location: Madison
Posted on: 07/23/2019


Room Attendant
Description: The Iron Horse Hotel is looking for an experienced Room Attendant to join our team The Room Attendant at the Iron Horse Hotel is tasked with ensuring the hotel is kept beautiful and sets the tone for (more...)
Company: Aparium Hotel Group
Location: Milwaukee
Posted on: 07/23/2019

Sustainable Process Solutions Professional 2 - Telecommute
Description: Sustainable Process Solutions SPS is an enterprise-wide function responsible for driving large scale business transformations. The SPS team solves challenging and complex business problems across (more...)
Company: U.S. Bank
Location: Milwaukee
Posted on: 07/23/2019

House Attendant - second shift
Description: The Iron Horse Hotel is looking for an experienced 2nd shift House Attendant to join our team The House Attendants at the Iron Horse Hotel are tasked with ensuring the hotel is kept beautiful which (more...)
Company: Aparium Hotel Group
Location: Milwaukee
Posted on: 07/23/2019

CDL-A OTR Truck Driving Jobs - Valid CDL-A Required
Description: Make work happen. Make a good living. br The Pay br - Earn 65K to 80K in your first year br - Earn 57.5 CPM for open deck trailers br br Drive br - OTR equipment loads br - Late model (more...)
Company: Simplex Freight Company
Location: Madison
Posted on: 07/23/2019

Activities Assistantin Recreational Activities
Description: Location Information Coventry Village is a beautiful community in Madison, WI, with more than 170 units offering independent living, assisted living, and Alzheimer's care. Key Responsibilities At this (more...)
Company: Five Star Senior Living Inc.
Location: Madison
Posted on: 07/23/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Madison
Posted on: 07/23/2019

Named Account Executive - Professional Service Specialist
Description: Named Account Executive - Professional Service Specialist Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming (more...)
Company: Konica Minolta
Location: Madison
Posted on: 07/23/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Appleton RSS job feeds