Event Coordinator

Company: Sentry
Location: Stevens Point
Posted on: November 16, 2023

Job Description:

At Sentry, our business is built around people. We pride ourselves on the promise to deliver world class services to our guests. SentryWorld is a destination venue located in Central Wisconsin, which hosts events including corporate events, golf events, and weddings. We currently have an opportunity for an Event Coordinator to join our SentryWorld Events team. In this role, you will be a key member in planning and delivering exceptional customer service to our guests and will be responsible for coordinating with clients on all details of an event, including room arrangements, menus, timelines, billing and any special requests. You will be a key driver in ensuring that events are successful, and that guest's expectations are met and exceeded.

We invite you to explore the opportunities that await you at SentryWorld.

What You'll Do

• To manage and oversee all aspects of assigned group programs, acting as the primary group contact from start to finish for each program, and to ensure complete customer satisfaction.
• Plan, schedule and meet with clients to ensure all event details are to the client's specifications and meet SentryWorld service standards.
• Provide clear, concise and timely communication of detailed requirements to operational departments.
• Keep clients and vendors informed of status deadline schedules, including but not limited to floor plan submission, event space set-up specifications, insurance requirements and other relevant details.
• Responsible for answering and promptly returning client phone calls and emails to ensure all questions and inquiries are properly handled.
• Inspect event spaces and equipment prior to events for cleanliness, proper inventory and set-up.
• Help to lead BEO meeting to ensure Banquet Captain and team are knowledgeable on all event details and expectations.
• Ensure proper staffing levels are in place and collaborates with all SentryWorld operations to plan and organize food, set up and staffing requirements for each planned event.
• Confirm all charges, deposits and sales of the event are properly recorded and collected on a timely basis.
  
  What it Takes
  
  • High School Diploma or equivalent work experience
  • 2+ years of related work experience with previous food & beverage and professional event experience strongly preferred
  • Ability to effectively organize and present information, interpret and anticipate the client needs and develop proposals
  • Excellent organizational, planning, interpersonal and problem-solving skills.
  • Strong communication and organizational skills
  • Excellent customer service and leadership skills
  • Ability to work effectively under time constraints and deadlines
  • Work extended/non-standard hours including nights, weekends and holidays as needed
    
    What You'll Receive
    
    We strive to provide exceptional experiences for our guests and we want to provide you with a similar experience. We hope that this is a place where you can start or build your career in the hospitality industry. As a member of our team, you may be eligible to enjoy our rewarding benefits and perks including:
    
    • Competitive Compensation to reward you for your hard work
    • Eligibility for a Quarterly Performance Bonus
    • Generous Holiday Pay, Paid-Time Off and Floating Holidays for you to enjoy time "out of the office"
    • Group Medical, Dental, Vision and Life Insurance to encourage a healthy lifestyle
    • 401 (K) match after 1 year of service to help fund your future
    • Associate discounted shift meals and golf rates
    • Free Wellness Center Membership
      
      Who You'll Want to Contact
      Daniel Hendrickson
      
      DANIEL.HENDRICKSON@SENTRY.COM
      
      Equal Opportunity Employer
      
      SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Keywords: Sentry, Appleton , Event Coordinator, Other , Stevens Point, Wisconsin