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Claims Representative - Property

Company: Sentry
Location: Stevens Point
Posted on: September 18, 2023

Job Description:

The person in this position provides prompt investigation, processing and settlement of claims with minor exposures. It requires the explanation of the claims process to customers, and generating payments in accordance with assigned authority limit. Documenting all activities and pertinent information in applicable claim system and is responsible for handling claims that require learning of basic claim skills relating to fact of loss investigations, compensability and damages such as material damage and medical bill processing. Entry-level role for associates who are new to claims or who have limited insurance knowledge and / or customer service experience.What You ll Do As a Property Claims Representative, you ll have the chance to establish a solid foundation with Sentry by conducting the following duties:

  • Verify that coverage exists for our customers
  • Investigate and gather information about claims by contacting all parties involved
  • Accurately document all decisions, correspondences, reports and discussions
  • Gain experience in determining liability and setting reserves
  • Evaluate your investigations to make decisions about the claims
  • Learn about determining if subrogation exists and taking steps necessary for recovery
  • Resolve claims in the best interest of the insured, claimant and Sentry
  • Work with independent adjusters, experts and/or contractors to facilitate necessary services or repair workWhat it Takes
    • Bachelor s Degree or equivalent experience0-2 years of related insurance or coursework beneficial
    • Knowledge of insurance policies and coverage, claim payments procedures
    • The desire, ability and interpersonal savvy to handle a fast-paced, high volume work environment
    • Effective oral and written communication and human relation skills
    • Ability to make sound decisions while using good judgment in evaluating claims
    • Effective computer skillsWhat You'll Receive:At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you ll receive.
      • Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday in office.
      • Generous Paid-Time Off plan for you to enjoy time out of the office.
      • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
      • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
      • Extensive Work-Life Resources to lend a helping hand.
      • Sentry Foundation gift matching program to encourage charitable giving.
      • Continue your education and career development through Sentry University (SentryU).About Sentry:We take great pride in making Forbes list of America s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we re one of the largest and financially strongest mutual insurance companies in the United States. We re rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Joe LarsenTalent Acquisition Specialist...@sentry.comEqual Employment OpportunitySentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation. Associated topics: adjuster, automobile, casualty, claim examiner, claimant, fraud, insurance, insurance investigator, liability adjuster, title examiner

Keywords: Sentry, Appleton , Claims Representative - Property, Other , Stevens Point, Wisconsin

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