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Patient Accounts Representative

Company: Hand to Shoulder Center of Wisconsin LTD
Location: Appleton
Posted on: June 22, 2022

Job Description:

Job DescriptionPatient Accounts Representative ANSWERS TO: Billing Team LeaderSUPERVISORY RESPONSIBILITY: NoneSTART DATE: As soon as qualified candidate is chosenWORK HOURS: Monday through Friday 8:00 a.m. – 5:00 p.m. (40 hours per week) POSITION DESCRIPTION: Full-time PATIENT ACCOUNTS REPRESENTATIVE (known internally as FINANCIAL SERVICES) position in a busy specialty medical practice. This position works as a liaison to assist patients with payment of their accounts and coordinate all patient and insurance billings for the medical facility by performing duties such as: ESSENTIAL DUTIES AND RESPONSIBILITIES: (not limited to):

  • Communicate with patients about their accounts via verbal and written correspondence.
  • Prepare surgical estimates.
  • Set up payment plans with patients.
  • Process patient credit card payments.
  • Work with attorney offices for resolution of patient accounts.
  • Review monthly delinquency report.
  • Refer delinquent accounts to collection.
  • Review bankruptcy notices.
  • Call insurance companies. SKILLS NEEDED:
    • Work well in a team environment.
    • Have basic knowledge of insurance plans (HMO, PPO, etc.) contracts, claims and payment processes.
    • Have excellent computer and telephone skills.
    • Have basic knowledge of medical office practices, terminology, and abbreviations.
    • Have excellent communication/customer service. Must be able to clearly and precisely communicate with doctors, nurses, therapists, co-workers and patients.
    • Adhere to OSHA, HIPAA, and MEDICARE guidelines. REQUIRED EDUCATION:High school or Equivalent REQUIRED EXPERIENCE: 1 to 20+ years BENEFITS INCLUDE: Health and Wellness Insurance (health, vision, dental), Disability Insurance (short-term and long-term), Life Insurance, Paid Time Off (vacation, sick and holiday), 401K/Profit Sharing plan.

Keywords: Hand to Shoulder Center of Wisconsin LTD, Appleton , Patient Accounts Representative, Other , Appleton, Wisconsin

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