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Customer Specialist

Company: Vande Hey Brantmeier Buick Chevrolet
Location: Appleton
Posted on: May 15, 2022

Job Description:

Job DescriptionFounded in 1978, the Vande Hey Brantmeier Automotive Group sells and services new and used Chevrolet, Buick, Chrysler, Dodge, RAM, and Jeep vehicles, and offers a state-of-the-art service centers to better serve Wisconsin drivers. What we pride ourselves most in, though, is our commitment to our customers.Vande Hey Brantmeier is happy to help Appleton, Green Bay, Manitowoc, Fond du Lac, and Plymouth drivers meet their vehicle needs. Visit us to find a variety of new vehicles in stock, or go with one of our competitively priced used models. We also boast a pressure-free sales environment, which means we focus solely on what you want. What We're Looking ForWe know that if you are shopping for a new or used car, you want to deal with someone who is professional, courteous and knowledgeable without being too pushy. If you feel that you have these qualities, we would love to meet you! We sell the most well known American brands, including Chevrolet, Buick, Dodge and Jeep.Our growing Sales department is looking for ambitious, goal oriented individuals to join our team. No automotive experience required. Experienced customer service and retail sales professionals looking for an opportunity to grow and develop your career apply here! What We Offer

  • Option of two competitive, compensation packages designed to meet your individual needs and preference
  • One-on-one mentorship and coaching
  • Career development
  • Work life balance
  • Collaborative, laid back working environment
  • Customer-focused buying experience
  • Health, Dental & Vision Insurance
  • 401(k)
  • Paid Vacation Responsibilities
    • Enhance the sales process by demonstrating the vehicle's features on the lot
    • Prepare and present demo vehicles so latest technology is enabled and ready for display
    • Explain product performance and benefits
    • Describe all optional equipment available for customer purchase
    • Build strong rapport with customers
    • Perform high-quality, professional, and knowledgeable presentation and demonstration of vehicles
    • Work closely with Sales Manager on pricing tiers associated with different model and their respective technology options
    • Assist with lead generation by managing incoming email leads set appointments for vehicle demonstrations all over email and text communication
    • Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership Qualifications
      • Previous retail sales/customer service experience required
      • Enthusiastic with high energy throughout the sales workday
      • Outgoing and friendly, especially while handling objections
      • Quality customer service skills and sales track record
      • Strong interpersonal and communications, in-person and over the phone
      • Persuasive and able to overcome customer objections during the sales process
      • Focuses on the customer's needs to enhance dealership and personal sales
      • Prepared to be a "sponge" with Sales Managers
      • Eager to learn about the automotive industry
      • Ready to hit the ground running on learning new products in and out

Keywords: Vande Hey Brantmeier Buick Chevrolet, Appleton , Customer Specialist, Other , Appleton, Wisconsin

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