Customer Support Representative

Company: SPECTRUM
Location: Appleton
Posted on: January 16, 2022

Job Description:

At A GlanceSpectrum was recently awarded a "Best-In-State Employer" in Wisconsin by Forbes in 2020! We are growing and adding to our Inbound Customer Care team at Spectrum's #1 performing site in the nation for Video Repair in Appleton. We also provide some of the best benefits in the Fox Valley such as:

• Free home cable (includes HBO/premium channels), internet and home phone
• 11 weeks of comprehensive paid training!
• Up to a 5% pay increase after 6 months post training
• 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund
• Tuition Reimbursement up to $5,250 a year!
• Low cost health, vision and dental insurance within your first 30 days Job Duties Include
  • Actively engaging and providing superior service to our inbound customers
  • Effectively assessing and troubleshooting equipment issues
  • Utilizing problem solving skills to resolve customer questions and concerns
  • Effectively assessing and troubleshooting equipment issues Qualifications
    • Must be 18 years of age with a HS Diploma/GED
    • 6+ months of customer service experience
    • Ability to communicate clearlyEmail us at jennifer.kneip@charter.com, call Jennifer at 920.831.9116 or apply online today at jobs.spectrum.com to launch your next career! CRP113 296010 296010BR

Keywords: SPECTRUM, Appleton , Customer Support Representative, Other , Appleton, Wisconsin