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Customer Support Representative ($18 PH starting)

Company: SPECTRUM
Location: Appleton
Posted on: January 7, 2022

Job Description:

At A Glance

Spectrum was recently awarded a Best-In-State Employer in Wisconsin by Forbes in 2020! We are growing and adding to our Inbound Customer Care team at Spectrums #1 performing site in the nation for Video Repair in Appleton. We also provide some of the best benefits in the Fox Valley such as:

* Free home cable (includes HBO/premium channels), internet and home phone * 11 weeks of comprehensive paid training! * Up to a 5% pay increase after 6 months post training * 6% dollar for dollar 401k match plus an additional 3% for a Retirement Fund * Tuition Reimbursement up to $5,250 a year! * Low cost health, vision and dental insurance within your first 30 days

Job Duties Include

* Actively engaging and providing superior service to our inbound customers * Effectively assessing and troubleshooting equipment issues * Utilizing problem solving skills to resolve customer questions and concerns * Effectively assessing and troubleshooting equipment issues

Qualifications

* Must be 18 years of age with a HS Diploma/GED * 6+ months of customer service experience * Ability to communicate clearly

Email us at jennifer.kneip@charter.com, call Jennifer at 920.831.9116 or apply online today at jobs.spectrum.com to launch your next career! (https://trm.brassring.com/Requisition/View?reqid=1905481&reqlanguage=en&formtypeid=564&resp true#) CRP113 296010 296010BR

Keywords: SPECTRUM, Appleton , Customer Support Representative ($18 PH starting), Other , Appleton, Wisconsin

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