Member Service Representative

Company: CoVantage
Location: Appleton
Posted on: June 6, 2021

Job Description:

Join the close knit front line team at CoVantage Credit Union! We are seeking a full time Member Service Representative for our Appleton office. This position will have the opportunity to learn the ins and outs of all departments, perform different tasks each day, and work with a great organization to serve the valley community.Job DutiesProvide members with professional, high quality service and assist as needed with the Interactive Teller MachinesProvide members with accurate information regarding credit union products and services and refer the member to the appropriate person or department if unable to provide the member with information requestedProcess transactions to member accounts accurately and in a timely mannerOpen accounts and process consumer loans to ensure members are well served and to best meet organizational goals and objectivesThis individual will work a varied schedule including working multiple Saturdays per month.QualificationsHigh school diploma or equivalent and previous experience working in a financial institution or service or sales related capacityWorking knowledge of software programs such as Microsoft Office and Windows programsDetailed knowledge of the credit union and its servicesStrong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basisAre punctual and maintain a neat, professional appearance and have proper business telephone etiquetteExhibits above average performanceaccuracy, productivity and member service

Keywords: CoVantage, Appleton , Member Service Representative, Other , Appleton, Wisconsin