Senior System Administrator/Engineer - Linux

Company: Navitus
Location: Appleton
Posted on: June 6, 2021

Job Description:

Education:

College degree (2 or 4 year program) in the field of computer science or related discipline, or equivalent work experience and technical training, is required. Professional System Administration work experience of four or more years is strongly preferred..

Experience:

• Extensive hardware knowledge of installation, configuration and troubleshooting for PCs, laptops, and mobile devices.
• Experience with centralized storage technologies and their associated protocols such as FCP and iSCSI.
• Experience with project management methodologies.
• Working knowledge of Disaster Recovery and Business Continuity concepts and practices.
• Healthcare industry practices and HIPAA knowledge would be a plus.
• Knowledge of applicable data privacy practices and laws.

Job Summary:

The Senior Systems Administrator/Engineer ensures efforts are in alignment with the Infrastructure team to support customer-focused objectives and the IT Vision, a collaborative partner delivering innovative ideas, solutions and services to simplify people's lives. The SA will be responsible for participating in the construction, maintenance, and enhancement of the Navitus IT infrastructure. The SA will also provide input into infrastructure design decisions. Under the leadership and tactical supervision of the Infrastructure Manager, the SA will collaborate with clients, staff, IT colleagues, and other stakeholders to identify user requirements, assess available technologies, and recommend solution options to meet the operational needs of Navitus.

Individuals in this job position are competent to perform work at the advanced technical level within their area(s) of responsibility. They have familiarity with project management and leadership techniques. They have desire to coach other team members as well as plan work for others to meet project deadlines.

The main challenge to the SA is to assess objectives for the assigned project phases and recommend technical strategies and tactics to achieve business needs. The SA also applies knowledge of various technical strategies to accurately anticipate organizational impacts. They must understand the procedures and expected system performance associated with the introduction of new solutions. The SA will serve as the primary resource for at least two Infrastructure areas of responsibility and as a secondary resource for additional areas. As the SA gains knowledge and proficiency, they will begin to engage in solution design. They share responsibility with other team members to ensure on-time product delivery, which requires a clear understanding of expectations and capabilities and the ability to act effectively as a team member.

Operational Responsibilities:

• Ensure efforts delight the customer.
• Provide superior customer service utilizing a high-touch, customer centric approach focused on collaboration and communication.
• Contribute to a positive team atmosphere.
• Innovate and create value for the customer.
• Immediately respond to critical company infrastructure issues including desktop, software, hardware, application and server support.
• Install and configure services, troubleshoot connectivity issues, and conduct/troubleshoot system diagnostics.
• Solve problems quickly and/or escalate to appropriate person(s) as needed.
• Coordinate and prioritize requests and issues to provide complete resolution of IT issues and projects.
• Install, test and debug new technologies to ensure highest service levels are met while following the guidelines of the Navitus methodology.
• Identify and assess IT problems, evaluate and implement appropriate solutions.
• Lead Infrastructure Team projects.
• Provide coaching and guidance to colleagues to ensure the infrastructure is developed in a way that complies with architectural guidelines and established methodologies.
• Monitor and report to management on the status of project efforts, anticipating/identifying issues that inhibit the attainment of project goals and implementing corrective actions
• Other related duties as assigned/required.

Responsibilities (including one or more of the following):

• Expert knowledge Linux Administration
• Red Hat Satellite (Foreman)
• Red Hat Ansible (Playbooks, AWX)
• GIT Repositories
• Enterprise Logging Software (e.g. splunk)
• Automation and scripting
• Asset Management
• Openshift and Kubernates clusters
• Working knowledge of Microsoft Active Directory
• Working knowledge of VMWare
• Working knowledge of CISCO UCS infrastructure
• Working knowledge of Citrix and VDI technologies
• Working knowledge of load balancing technologies

Keywords: Navitus, Appleton , Senior System Administrator/Engineer - Linux, Other , Appleton, Wisconsin