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Hampton Inn Front Desk Part Time

Company: Aileron Management
Location: Appleton
Posted on: June 6, 2021

Job Description:

The Hampton Inn Appleton Fox River Mall Area is looking for a part-time, Front Desk Attendant to join their dynamic team. This position will also assist in other areas of the hotel. Must be available to work weekends and holidays.

Discover a new career at the newly renovated Hampton Inn Appleton-Fox River Mall Area. Our Appleton hotel is located 2 miles from the Appleton International Airport, just off of Interstate 41.

About us

The Hampton Inn is managed by Aileron Management. We've built a vibrant culture where associates feel empowered and fulfilled, ready to enrich others and be enriched. When you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

The Job

The Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service.

Job Duties Include:

  • Greet and interact with guests in a warm, friendly and professional manner.
  • Use computer system to make reservations, check-in and check-out hotel guests, and process payments.
  • Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs.
  • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.
  • Respond to guests' inquiries about the hotel, and local area services and attractions providing accurate information.
  • Listen attentively to guests and assists in resolving issues or concerns.

Required Skills & Experience

  • Hotel experience preferred.
  • Customer service experience preferred.
  • Must be able to work weekend and holiday shifts.

Benefits

  • 401(k) Retirement Plan with company match
  • Double-time for working on company designated holidays
  • Hilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants

Keywords: Aileron Management, Appleton , Hampton Inn Front Desk Part Time, Other , Appleton, Wisconsin

Click here to apply!

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