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Hospitality Aide

Company: HCR ManorCare
Location: Appleton
Posted on: February 15, 2020

Job Description:

Description HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home health care and rehabilitation therapy. Responsible for providing resident related (non-hands-on) care and ancillary services in accordance with HCR ManorCare quality standards under the direction of a licensed nurse supervisor. Position is applicable prior to successfully receiving certification as a nursing assistant. Performs host/hostess duties in accordance with accepted standards of non-hands-on resident care. In return for your expertise, you'll enjoy excellent training, industry-leading benefits and unlimited opportunities to learn and grow. Be a part of the team leading the nation in healthcare. Position Requirements Ability to communicate with residents and staff; Ability to follow directions and to complete assigned tasks. Works with elderly residents, families, and other staff members. Previous experience preferred. Job Specific Details: Job Summary Responsible for providing patient related (non-hands-on) care and ancillary services in accordance with HCR ManorCare quality standards under the direction of a licensed nurse supervisor. Position is applicable prior to successfully receiving certification as a nursing assistant. (Paid CNA education and training is available to those who are interested) Essential Job Functions Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Residents Rights ? Knows and respects patient rights ? Ensures protected health information is kept confidential ? Reports complaints made by patients to supervisor ? Reports allegations of patient abuse, neglect and/or misappropriation of patient property Safety and Sanitation ? Follows established safety policies and procedures ? Observes safety needs of patients as indicated in care plan ? Wears and/or uses safety equipment and supplies when indicated and properly trained to use ? Demonstrates job-specific knowledge of fire and disaster preparedness during drills or actual situations Hospitality Aide Responsibilities ? Acknowledges patients' and families' concerns and reports them to the nurse supervisor ? Responds to any and all call lights timely. Provides non-hands on care or refers to appropriate person. ? Provides privacy and maintains confidentiality. ? Performs host/hostess duties in accordance with accepted standards of non-hands-on patient care. Duties include: o transporting patients, o assisting with meal distribution and presentation, o marking./distributing personal laundry, o bed making and straightening patient rooms, including drawers and closets o cleaning combs and brushes o delivering ice and water, o answering telephone and directing to appropriate person o delivering snacks to those patients who do not require assistance in feeding o assisting the Activity Director with patient activities as required o running errands for patients and staff Education ? Ability to communicate with patients and staff; Ability to follow directions and to complete assigned tasks. Experience ? Prior experience in healthcare preferred. Physical Demands ? Lifting 50 pounds maximum with frequent lifting, moving, and/or carrying of objects weighing up to 20 pounds. Reaching, handling, fingering, talking, hearing, visual near acuity, bending, stooping, walking. Travel ? N/A Working Conditions ? Considerable exposure to disagreeable conditions including odors, infection, illness, and physical contact from disruptive patients. Principal Contacts ? Works with elderly patients, families, and other staff members. General Requirements Must be able to exec Category Nursing OtherIP

Keywords: HCR ManorCare, Appleton , Hospitality Aide, Other , Appleton, Wisconsin

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