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Desktop Support Analyst

Company: Robert Half Technology
Location: Appleton
Posted on: October 12, 2019

Job Description:

If you excel at explaining intricate technical information to the non-technical user, this job could be for you. This job is for driven individuals who are most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role with a company in the Machinery Manufacturing industry that may be the position for you, if you match these qualities. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is a long-term temporary opportunity based in the Ripon, Wisconsin, area. Major responsibilities - Communicate regularly and effectively with ticket submitters - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Provide computer desktop support in accordance with established policies and procedures - Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals - Solve computer problems, and implement appropriate action/solutions - hardware repairs with the appropriate vendors If you are interested, please send resume to drew.teig@rht.com- Experience writing procedure manuals, user instructions, business correspondence, and general report writing - Desktop support or related experience - Proficiency in PC desktop/workstations - Experience with VMware - Solid understanding of Desktop Hardware - Knowledge of Desktop Imaging - Microsoft Office 365 experience - provided by Dice

Keywords: Robert Half Technology, Appleton , Desktop Support Analyst, IT / Software / Systems , Appleton, Wisconsin

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