Customer Success Representative - Intern
Company: Skyward
Location: Stevens Point
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Company Description If you are
looking to join a global company with a family feel, you'll find
your perfect fit at Skyward, where we build software solutions for
K-12 schools. Just imagine getting to help students, teachers, and
school administrators succeed every day — you can't say that about
every job! We take great pride in our work, but also in our work
environment: teamwork, enthusiasm, continuous improvement, and, of
course, a bit of fun. When you join our team there is only one way
your career will go - Skyward! To learn more about Skyward’s
careers, history, products, and customers, go to www.skyward.com.
Thank you for your interest! Job Description Job Title: Customer
Success Representative - Intern Job Location: This is an ongoing
internship located in Stevens Point, WI Start Date: June 1, 2026
Starting wage: $17.16 Here at Skyward, Customer Success Interns are
a part of the Customer Success department, where you will be
performing the same job as our full-time reps, working hands-on
with our customers to help shape their Skyward experience.
Internships typically run from when the team member gets hired,
throughout their remaining school career, with an opportunity of
receiving a full-time job offer upon graduation. Click here for a
full job description. What you’ll do: Research, troubleshoot, and
resolve customer?submitted issues across voice, electronic, and
in?person channels. Independently gather information, analyze root
causes, and communicate effective solutions. Provide timely,
accurate responses to service calls. Deliver implementation
guidance and product training — onsite, at Skyward, or virtually.
Document product defects or enhancement needs through clear project
descriptions. Support ongoing improvements to customer experience,
satisfaction, and retention. What you’ll need: Currently pursuing a
bachelor’s or associate degree. Proficient in Microsoft Office.
Must have a strong work ethic and be able to work both in team and
solo environments. Positions are 15-20 hours per week, Monday
through Friday, when school is in session. We will develop a work
schedule that fits your school schedule. School comes first! It is
our desire that interns work 40 hours per week over winter and
spring breaks, but we will be flexible. When school is not in
session during the summer, interns would work up to 40 hours per
week. Want to learn more about this department and the skills it
takes to succeed as a member of the Skyward team? Spend some time
on our careers page at https://www.skyward.com/careers. You will
learn more about our culture, expectation, and even the day-to-day
mission of the department you're applying for. A better working
experience starts here! Additional Information All your information
will be kept confidential according to EEO guidelines. Skyward,
Inc. provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation and training. Applicants have rights under Federal
Employment Laws. Click the title to view details about the law.
Family and Medical Leave Act (FMLA) Equal Employment Opportunity
(EEO) Employee Polygraph Protection Act (EPPA) Transparency in
Coverage Through UnitedHealthcare, UMR and HealthSCOPE Benefits
creates and publishes these Machine-Readable Files on behalf of
Skyward .
Keywords: Skyward, Appleton , Customer Success Representative - Intern, IT / Software / Systems , Stevens Point, Wisconsin
