Sr. Desktop Analyst
Company: Experis
Location: Sturgeon Bay
Posted on: July 2, 2025
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Job Description:
Job Title: Senior Desktop Support Engineer Location: Sturgeon
Bay, WI (5x onsite; remote option on Fridays considered) What’s the
Job? Serve as the primary onsite IT support for the Sturgeon Bay
facility. Support new hire onboarding, device setups, and
offboarding processes. Handle ServiceNow ticket triage and
resolution, including a daily 2-hour call shift. Drive
documentation and process improvements to reduce ticket volume.
Mentor junior team members and collaborate with leadership on
technical issues. What’s Needed? 5 years of desktop support or IT
field service experience. Strong background with SCCM, Intune,
ServiceNow, and remote support tools (e.g., BeyondTrust).
Experience building images and deploying hardware/software. Ability
to work independently while staying aligned with team standards.
Confidence in communicating with senior leadership and handling
high-pressure support scenarios. What’s in it for me? Annual
performance-based bonus (tied to personal, team, and company
goals). Scenic marina work environment with flexible onsite
schedule (Fridays remote optional). Stable hours: 7 AM–4 PM, no
after-hours or on-call requirements. 3 weeks of PTO 40 hours of
flexible sick time. Dependent care program and FSA for childcare
expenses. If this is a role that interests you and you’d like to
learn more, click apply now and a recruiter will be in touch with
you to discuss this great opportunity. We look forward to speaking
with you! About ManpowerGroup, Parent Company of: Manpower,
Experis, Talent Solutions, and Jefferson Wells ManpowerGroup®
(NYSE: MAN), the leading global workforce solutions company, helps
organizations transform in a fast-changing world of work by
sourcing, assessing, developing, and managing the talent that
enables them to win. We develop innovative solutions for hundreds
of thousands of organizations every year, providing them with
skilled talent while finding meaningful, sustainable employment for
millions of people across a wide range of industries and skills.
Our expert family of brands – Manpower, Experis, Talent Solutions,
and Jefferson Wells – creates substantial value for candidates and
clients across more than 75 countries and territories and has done
so for over 70 years. We are recognized consistently for our
diversity - as a best place to work for Women, Inclusion, Equality
and Disability and in 2022 ManpowerGroup was named one of the
World's Most Ethical Companies for the 13th year - all confirming
our position as the brand of choice for in-demand talent.
Keywords: Experis, Appleton , Sr. Desktop Analyst, IT / Software / Systems , Sturgeon Bay, Wisconsin
