SmartCOMM Lead/Architect
Company: HTC Global Services Inc
Location: Sun Prairie
Posted on: July 2, 2025
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Job Description:
HTC Global Services wants you. Come build new things with us and
advance your career. At HTC Global you'll collaborate with experts.
You'll join successful teams contributing to our clients' success.
You'll work side by side with our clients and have long-term
opportunities to advance your career with the latest emerging
technologies. At HTC Global Services our employees have access to a
comprehensive benefits package. Benefits can include Paid-Time-Off,
Paid Holidays, 401K matching, Life and Accidental Death Insurance,
Short & Long Term Disability Insurance, and a variety of other
perks. Job Overview: We are seeking a highly skilled and
experienced SmartCOMM Lead/Architect to join our team. The ideal
candidate will bring deep expertise in SmartCOMM development and
architecture, with a proven track record of delivering enterprise
communication solutions. This is a strategic role focused on system
design, implementation, and migration projects, including
modernization from legacy systems like OpenText Exstream. Key
Responsibilities: Lead the design, development, and implementation
of SmartCOMM-based solutions. Drive the migration of legacy
communication systems (e.g., OpenText Exstream) to SmartCOMM. Work
with SmartCOMM modules including Data Modeler, Advanced Template
Designer, and Web Editor. Configure and deploy Smart Communications
Appliances in cloud or hybrid environments. Develop and support
interactive communications (e.g., Draft Editor, Data Capture,
Interactive PDFs). Create and manage layout designs, style sets,
and template selectors. Integrate SmartCOMM with upstream and
downstream systems using APIs and custom connectors. Prepare XML
data schemas and map them to business data objects effectively.
Design and deliver multi-channel communications (print, web/HTML,
email, SMS, fax, archive, etc.). Create static layouts for print
and responsive layouts for web. Configure Simple and Scriptable
Batch Configurations, Template Selectors, and Output
Configurations. Collaborate with cross-functional teams in
Agile/Scrum environments. Troubleshoot, validate, and optimize
templates and communication workflows. Required Skills and
Qualifications: 9 years of experience in software development with
a strong focus on SmartCOMM. Deep understanding of SmartCOMM
modules and deployment architectures (cloud/hybrid). Strong
experience in communication system migration from OpenText Exstream
to SmartCOMM. Proficiency in layout design, style sets, template
selection, and communication workflows. Hands-on experience with
XML, JSON, Java/J2EE, and web services. Familiarity with
Thunderhead/Smart Communication APIs. Experience in Agile
development methodologies. Prior exposure to other Customer
Communication Management (CCM) tools is a plus. Why Join Us: Work
with leading-edge CCM technologies on enterprise-grade solutions.
Collaborate with a dynamic and experienced team in a fast-paced,
innovative environment. Opportunity to drive strategic digital
transformation initiatives. Our success as a company is built on
practicing inclusion and embracing diversity. HTC Global Services
is committed to providing a work environment free from
discrimination and harassment, where all employees are treated with
respect and dignity. Together we work to create and maintain an
environment where everyone feels valued, included, and respected.
At HTC Global Services, our differences are embraced and
celebrated. HTC is an Equal Opportunity Employer. We respect and
seek to empower each individual and support the diverse cultures,
perspectives, skills, and experiences within our workforce. HTC is
proud to be recognized as a National Minority Supplier. LI-MJ1
LI-Remote
Keywords: HTC Global Services Inc, Appleton , SmartCOMM Lead/Architect, IT / Software / Systems , Sun Prairie, Wisconsin
