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Technical Project Manager

Company: EDCi
Location: Appleton
Posted on: November 22, 2021

Job Description:

POSITION SUMMARY: The Technical Project Manager has responsibility to successfully manage projects in the Consulting/Engineering team, typically encompassing assessment consulting and implementation services. Projects are executed through EDCi---s Project Life Cycle, which follows PMI principles including the creation of project specific documents. The success of the project from both EDCi and the customer---s standpoint is the responsibility of the Technical Project Manager. EDCi engages with clients in the Midwest to provide infrastructure and call center technology services and solutions to improve businesses and provide alignment to business strategy. We provide full life cycle support including strategy, assessment, implementation, training and support. Through our partnership and certifications with leading technology providers including Citrix, Cisco, IBM and Microsoft our customers receive the highest quality of product and service the industry has to offer. Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi. When you join the EDCi team, you'll receive many perks such as: Remote work from home Paid holidays, vacation and sick time Flexibility --- work from home when applicable Bring Your Own PC Policy Cell phone reimbursement On-site chiropractic care Casual dress Funded training and certifications Health, dental & vision insurance 401K match And much more! Candidates must be willing to be a resident of Wisconsin or within 120 miles of one of EDCi's offices--either Appleton, WI or Milwaukee, WI Job Requirements:RESPONSIBILITIES: --- Create and manage project management deliverables and work/resource plans that deliver on time with excellent quality. --- Ensure development/execution of project plans that define activities, dependencies and deliverables. --- Lead a project team throughout the Project Life Cycle including requirements analysis, design, prototype, build, test, deployment and transition. --- Collaborate with team members in project effort analysis, issues management, risk management and quality assurance. --- Manage project quality to ensure customer expectations are fulfilled through the delivery of project objectives. --- Manage the project budget both internally and externally so that the project is executed within budget. --- Perform change management for the project as to scope, schedule and budget. Manage client expectations for timely review and approval of change orders. Escalate to Manager of Project Management Office when applicable. --- Perform in a cross-functional structure, working with management and scheduling to establish the priorities to ensure that business needs and expectations are being met efficiently and effectively. --- Provide technical guidance and leadership to engineering teams to ensure that priorities and direction are aligned with the project goals --- Collaborate with key stakeholders, business managers and engineers to build consensus around architectural solutions, define high-level and detailed requirements, and deliver projects successfully. --- Ability to manage on-site and remote team resources in a fast-paced environment. --- Ability to perform risk analysis, issue management, and thorough status reporting. --- Identify and address technology gaps identified throughout the project life cycle. --- Establish and enforce best practice processes. --- Oversee compliance with client change control and release management processes --- Regularly maintain project plans, project costing and other EDCi systems to manage project information. --- Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers --- Ability to balance a portfolio of project work; able to meet project milestones. --- Provide input and support to RFP generation and contracts development processes. --- Lead proof-of-concept and prototyping activities to assess whether the proposed architecture and components meet requirements. --- Other duties as assigned. PRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS: --- BS preferred, Associate---s degree in IT related field required --- 5+ years Project Management experience required --- 7+ years IT experience required --- Expertise with Microsoft Project is a plus --- PMP or CAPM certification is a plus --- ITIL certification is a plus --- Prior experience in network/system administration is a plus --- Prior experience in IP Telephony/VoIP is a plus --- Prior experience with software development projects is a plus SECONDARY/OPTIONAL SKILLS AND QUALIFICATIONS: --- Prior Consulting experience required --- Strong understanding of Project Life Cycle methodologies and System Development Life Cycles --- Strong understanding of architecture, design and implementation of technical solutions required --- Technical understanding of one of more of the following high-level technologies: Citrix, Cisco, Datacenter Server/SAN infrastructure or Microsoft including M365 product suite --- Excellent client service attitude and team focus --- Strong written, verbal and non-verbal communication skills with internal/external customers and various audiences --- Self-motivated and able to define, plan, and implement tasks in a team environment --- Excellent problem-solving skills, particularly with regard to anticipating and solving problems, issues, risks or concerns before they occur or become critical --- Ability to assess technical risks and coach team members with high-level technical problem resolution --- Willingness to travel to clients as the project requires --- Ability to present complex information to individuals and small groups --- Exceptional organizational, conceptual and analytical skills --- Ability to meet milestones and work independently when required--

Keywords: EDCi, Appleton , Technical Project Manager, IT / Software / Systems , Appleton, Wisconsin

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