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Customer Service Representative

Company: Kelly Services
Location: Appleton
Posted on: November 9, 2018

Job Description:

Job Description

Kelly Services is in need of a Direct Hire Customer Service Representative in Appleton, WI

This is a direct hire opportunity with a growing company! You will be hired directly with our client and offered their benefits/vacation/401k.

Compensation: $40,000 annually

Hours: 8:00 am to 5:00 pm - overtime when needed

Duties:



  • Coordinates all aspects of projects beginning to end, including providing technical support on film structures and packaging design.
  • Interacts with customers on matters of significance to the Company.
  • Relies upon specialized knowledge and Company's products and services to produce results for the customer and Company.
  • Ability to use independent judgment to assess and build positive customer relationships, and be proactive in asking key questions to determine and meet customer needs in a timely fashion.
  • Communicates key business transaction information with customers via telephone and email, including handling of all customer inquiries for the accounts assigned.
  • Interacts professionally with customers while building strong rapport and ensuring customers' needs are met.
  • Enters and tracks quotes, orders, samples, etc. Follow up on quotes on regular basis until order is received or opportunity deemed lost.
  • Follows up on quotes and orders using an understandable system that can be assumed by others in the office using a system similar to Standard Operating Procedures (SOP). Provide feedback to customers and uses good judgment in order to facilitate customer satisfaction.
  • Gathers and sends samples to customers.
  • Enters analysis requests as required and follows through to completion and transmittal of information to customer or sales representative and maintain good records utilizing approved software.


    Please send your resume to linb559@kellyservices.com to apply!

    Why Kelly--?

    At Kelly

    Services--, we work with the best. Our clients include 95 of the Fortune

    100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

    the best talent to drive their business forward. If you only make one career connection today, connect

    with Kelly.

    About

    Kelly Services--

    As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

    around the world and have a role in connecting thousands more with work through our global network of

    talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

    Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

    committed to employing a diverse workforce. Equal Employment Opportunity

    is The Law.

    Keywords: Kelly Services, Appleton , Customer Service Representative, Hospitality & Tourism , Appleton, Wisconsin

    Click here to apply!

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