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Clinical Intake Coordinator

Company: Refresh Mental Health
Location: Appleton
Posted on: May 15, 2022

Job Description:

Job DescriptionSherman Counseling is a premier outpatient private practice. We are seeking a Full Time Intake Coordinator to join our outstanding team in Appleton, WI. Sherman Counseling is a strengths-based, collaborative, and trauma-informed counseling practice dedicated to helping people reach their full potential and heal from challenges throughout all stages of life. Duties and Responsibilities:

  • Answering all incoming new patient inquires to general intake phone line or online portal
  • Daily review of provider schedule to determine who is available to accept new patients
  • Maintenance of provider profiles to determine appropriate placement of prospective patients
  • Complete all admissions paperwork and initiation into the Valant EHR system
  • Scheduling appointments for intake evaluation
  • Calculate appropriate patient fees based on the proper insurance fee schedule
  • Verification of benefits online and by phone for all initial and recurring patients
  • Acquires appropriate authorizations for visits within a timely fashion
  • Follow ups on authorizations pending an approval
  • Obtain patient PCP referrals when required for HMO plans
  • Notifies patients when a provider is not a network participant
  • Miscellaneous Tasks as assignedExperience & Requirements:
    • Minimum High School Diploma with prior front desk experience preferred
    • Must be familiar with computers and technology
    • Experience with Microsoft Word, Excel, and Medical EMR
    • HIPPA experience preferred
    • Detailed Oriented
    • Reliability and ProfessionalismBenefits:
      • We promote collaboration and communication amongst our team members
      • A professional atmosphere with spacious offices, staff lounges, and group rooms Sherman Counseling is a proud member of the Refresh Mental Health network—a nationwide network that includes leading, private practices with unique and specialized programs. This relationship allows us to maintain our local leadership and solid reputation in the community, while enhancing our practice with additional resources, infrastructure, and operational support.Sherman Counselingis an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keywords: Refresh Mental Health, Appleton , Clinical Intake Coordinator, Healthcare , Appleton, Wisconsin

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