Surgery Scheduler (RN)

Company: ThedaCare
Location: Appleton
Posted on: August 28, 2020

Job Description:

Why ThedaCare?

ThedaCares reputation for providing outstanding, individualized care is directly attributed to the unrelenting passion for safety and quality demonstrated by our team members. We advocate for each patient by providing timely information and convenient access that empower them to make confident decisions about their health. Our combined expertise allow us to better predict and prevent disease and support a more proactive approach to care, making a critical difference in the lives of our patients and their families.

A career with ThedaCare means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If youre interested in joining a healthcare system that is changing the face of care and wellbeing in our community, we encourage you to explore a future with ThedaCare.

Job Description Summary :

The Surgery Scheduler (RN) coordinates and schedules inpatient and outpatient surgeries and procedures with anesthesia, team leaders, surgeons, physician offices, and other hospital departments to ensure correct equipment, tools, and time are allocated for procedures. Using clinical knowledge as a registered nurse, makes complex scheduling and coordination decisions to improve patient experience and outcomes. Work will include confirmation of patient arrival times.

Job Description:

KEY ACCOUNTABILITIES: 1. Maintains professional demeanor with independent surgery offices while balancing the initiatives of ThedaCares perioperative department. Supports and executes improvements while working with surgical offices to maintain ThedaCare/independent relationships. 2. Applies clinical knowledge as a registered nurse to accurately assign correct procedure code to ensure successful flow of case picking of supplies and equipment. Proactively resolves tool, team member, area, or equipment conflicts with appropriate team leader. Modifies schedule to reflect changes. 3. Collaborates with multiple internal and external customers to effectively and efficiently provide customer service and achieve the desired outcomes. Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments. 4. Effectively communicates to obtain and/or relay necessary information. 5. Applies clinical knowledge of procedures to use EPIC OP-Time to effectively schedule multiple and complex procedures for customers, proactively troubleshooting to minimize defects and rework, and following through to resolve conflicts. 6. Assists in maintenance of surgical block schedules in EPIC OP-Time. Using clinical experience, assesses that amount of OR blocks are coordinated with anesthesia availability. Works with OP-Time analyst regarding problems or set up. Identifies potential issues and escalates to leads. 7. Is committed to and accountable for providing quality service to internal and external customers. 8. Uses phone etiquette that is consistent with departmental customer service standards. Asks clinical questions and appropriately uses standard work and scheduling templates. Resolves problems by anticipating and intervening in areas of customer need, providing timely and accurate corrections to scheduling defects. Follows up with appropriate parties to inform them of changes or additions to scheduled procedures. QUALIFICATIONS: Associates degree in nursing Two years of experience as perioperative registered nurse Current Wisconsin RN licensure PHYSICAL DEMANDS: Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT Infrequent exposure to sharp objects and instruments Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. Occasional contact with aggressive and or combative patients. Use of computers throughout the work day Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Normally works in climate controlled office environment Frequent sitting with movement throughout office space

Primary Location: ThedaCare Regional Medical Center Appleton with occasional travel to the Critical Access Hospitals.

Variable 8 Hour Day Shifts Monday Friday starting between 0730 & 0830

Required skills to include:

* Medical terminology * EPIC experience * Procedural scheduling experience

Scheduled Weekly Hours:

32

Scheduled FTE:

0.8

Location:

ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin

Overtime Exempt:

No

Keywords: ThedaCare, Appleton , Surgery Scheduler (RN), Healthcare , Appleton, Wisconsin