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Customer Care (Healthcare Industry - No Healthcare Exp Req.)

Company: Aerotek
Location: Appleton
Posted on: May 11, 2020

Job Description:

Job Description: The Customer Support Specialist will answer, research, and troubleshoot incoming Customer Care calls from members, providers, and pharmacies. Qualifications: -Prior call center experience or customer service in a retail setting. -Excellent phone etiquette and typing skills (35wpm, 500kph) -Basic knowledge of Microsoft Office and internet required. Will be reviewing documents of pharmacy benefits. -Strong communication skills (will be taking all inbound phone calls to speak with members) -Ability to Mult-task and toggle between computer screens (will be on computer for entire shift) Perks Company promotes from within Generous PTO package Outstanding benefit package Shift (Multiple Options) 9:30am -6:00pm 9:45am -6:15pm 10:15am -6:45pm 10:45am-7:15pm This will include a weekend rotation of 2 weekends every 6 weeks after training is complete. This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume or call 920-636-4126 About Aerotek: We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing -- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

Keywords: Aerotek, Appleton , Customer Care (Healthcare Industry - No Healthcare Exp Req.), Healthcare , Appleton, Wisconsin

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