Operations Manager
Company: Fleet Farm
Location: Antigo
Posted on: April 26, 2024
Job Description:
Do you have a passion for leading others? - Do you have a
forward-thinking mindset and have the drive to bring your team to
the next level? - Are you always looking for continuous improvement
opportunities? - If so, this opportunity is for you! The Operations
Manager is responsible for providing leadership in the following
key store areas: Front End Operations, Convenience Store / Gas
Operations, Facilities, Scheduling / Labor Management, Pricing /
Inventory Coordination, Reset/Project Coordination, and Loss
Prevention. Job duties:
- Train, coach, and mentor your team to develop consistent and
Best in Class execution and customer service. -
- Oversee the development and execution of individual development
plans for each of your direct and indirect reports.
- Ensure that all areas are staffed according to budget and
maximized for customer needs. - In conjunction with human
resources, hire, train, develop, and manage the performance of all
Team Members.
- Responsible for monitoring store wage and expense control
programs.
- In conjunction with the General Manager and human resources,
identify wage and expense budget variances and take corrective
action where necessary.
- Responsible for oversight of all cash management policies,
procedures, and practices.
- Responsible for the implementation, audit, and administration
of the Fleet Rewards Visa, Store Credit Card, and Loyalty
Program.
- Provide guidance and oversight for Customer related issues, as
needed.
- In conjunction with the Loss Prevention Lead, oversee all
efforts to reduce shrink activity through education, awareness, and
compliance.
- Positive promotion of Fleet Farm customer loyalty program,
credit card, and other company initiatives. Job Requirements and
Education:
- Bachelor's Degree in Business, Marketing or related field or
equivalent relevant experience
- 5 years of management experience within a Big Box retailer
preferred.
- Proven ability to lead, coach, and build relationships in a
fast paced environment.
- Must be able to direct and motivate a diverse population that
includes full- time and part-time team members.
- Demonstrated ability to act decisively with implementing
solutions, planning and delegating tasks, monitoring and achieving
goals, and responding to change.
- The ability to work a flexible schedule and have open
availability, including days, nights, weekends, and holidays is
required.
Keywords: Fleet Farm, Appleton , Operations Manager, Executive , Antigo, Wisconsin
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