Shift Manager
Company: TN Holdings LLC
Location: Appleton
Posted on: May 15, 2022
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Job Description:
Job Description Great American Cookies The responsibility of our
Customer Service Leaders is to ensure all operations and customer
interactions run smoothly during their assigned shift. This
includes customer service, inventory / product management,
staffing/scheduling and cashiering. Our Customer Service Leads are
the go-to people for problems that arise. The Customer Service Lead
position has a flexible schedule including daytime, night time and
weekend hours, with availability determined by the employee. Our
operations run smoothly because our Customer Service Leaders are
committed to excellent service, quality production and are devoted
to serving as part of our great team. Our Customer Service Leads
are expected to support the team and bring great attitudes so our
team remains strong. Responsibilities Lead by example in work ethic
and attitude Provide superior customer service Balance cash drawers
and cashier as necessary Assist in the development of other team
members and encourage the team Ensure compliance with all policies
and procedures Problem solve as necessary Assist in covering shifts
and scheduling as needed Work with other Leads to ensure smooth
transactions and appropriate communication between shifts Will be
trained to decorate cookies Qualifications High School Diploma or
equivalent required. Customer Service experience preferred but not
required. Compensation $9.50 - $14.00 per hour About Great American
Cookies Founded on the strength of a generations-old family recipe,
Great American Cookies set the standard for gourmet Cookie sales in
shopping centers nationwide. Our first store opened in 1977 in
Atlanta, and we've been proudly offering freshly baked Cookies,
Brownies and Cookie Cakes ever since. Company Description About
Great American Cookies Founded on the strength of a generations-old
family recipe, Great American Cookies set the standard for gourmet
Cookie sales in shopping centers nationwide. Our first store opened
in 1977 in Atlanta, and we've been proudly offering freshly baked
Cookies, Brownies and Cookie Cakes ever since
Keywords: TN Holdings LLC, Appleton , Shift Manager, Executive , Appleton, Wisconsin
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