Automotive Service Advisor

Company: Mark Toyota of Plover
Location: Plover
Posted on: February 15, 2026

Job Description:

Job Description Job Description Service Advisor Plover, WI About the Role Mark Toyota of Plover is looking for a motivated and customer-focused Service Advisor to join our team. In this role, you’ll be the bridge between our customers and the service department—delivering exceptional customer service, coordinating maintenance and repairs, and ensuring every client leaves with confidence in their vehicle and satisfaction with their experience. Responsibilities Greet and assist customers with their vehicle service needs Accurately document repair requests and provide service estimates Recommend maintenance and repair options in clear, easy-to-understand terms Schedule service appointments and coordinate with technicians Keep customers informed on service progress and follow up to ensure satisfaction Maintain strong customer relationships to build trust and loyalty Qualifications Prior experience as a Service Advisor/Writer preferred Strong customer service and communication skills (phone & in-person) Ability to clearly explain technical information in non-technical terms Strong organizational and follow-up skills Ability to adapt to evolving business needs High school diploma or equivalent required Valid driver’s license with a clean driving record Willingness to complete a pre-employment background check and drug screening Why Mark Toyota of Plover? As a second-generation, family-owned dealership, we take pride in delivering top-notch customer service while fostering a positive, team-oriented workplace. We value employees who are passionate about helping people and committed to excellence. Benefits & Compensation Competitive annual pay: $40,000 – $60,000 Medical, Dental & Vision Insurance (Aflac) 401(k) with company match Paid training Paid holidays and vacation Employee discounts on products and services Company outings and team-building events Apply Today! If you’re ready to grow your career in a supportive environment where customer care comes first, we want to hear from you! Join the Mark Toyota of Plover family and become part of a dealership that values integrity, teamwork, and customer satisfaction. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Mark Toyota of Plover, Appleton , Automotive Service Advisor, Customer Service & Call Center , Plover, Wisconsin