Scheduling Specialist
Company: Caravel Autism Health
Location: Sheboygan
Posted on: February 19, 2026
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Job Description:
Job Description Job Description The Scheduling Specialist serves
as the face of their clinic for clients and their families and
supports the clinical team by flexibly serving multiple functions
at the clinic. They are responsible for timely and accurate
scheduling changes for their staff and clients, coordinating start
of service for clients while serving as general facilities support.
Essential Functions : Scheduling: Permanent schedules and
scheduling variances. Family guidance. BCBA/Senior meetings. Senior
Training meetings. PTO, QTPs, support services, etc. Accurately
records client and staff cancelations, reschedules, and other
scheduled time off to ensure clients receive their prescribed
treatment hours. Timely execution of scheduling communication/task
needs that takes place at the center. Implementing best practices
for scheduling, including timely delivery. Meeting or exceeding
treatment delivery goals (KPIs) as it relates to provider & client
utilization, including make up time. Coordinating appropriate use
of admin time. Scheduling trainings, i.e. safetycare, Relias,
compliance, etc. Onboarding new clients in partnership with Intake,
from meet and greet to first day of ABA. Support additional
in-market centers with scheduling operations as needed. Greet all
clients and families as they arrive to our clinics Answer phones
and respond to or forward requests and/or information. Facilitates
timely and accurate flow of communication between the clinic and
Caravel corporate support functions. New hire day one welcome &
center orientation as needed. Facilitating daily operations,
cleanliness, team building, logistics, supply management and
organization of center. Travel Required : Minimal Travel Physical
Demands : This is largely a sedentary role, with frequent sitting
and computer keyboarding required. Employee will be required to
sit, talk, hear, type and write. Occasional bending, squatting,
stooping, and lifting (up to 35 pounds) is required. Specific
vision abilities required by this job include near, far, and field
of vision. Speech must be spoken in a manner easily understood by
others. This position requires regular and punctual employee
presence. Qualifications : Education: Must be a high school
graduate/GED equivalent. Experience: At least one-year comparable
experience working with clients and/or families in a medical or
therapeutic setting including providing administrative or customer
service-related experience preferred. Skills and Competencies:
Strong organizational skills, with the ability to multi-task and
meet deadlines. Strong attention to detail. Experience working with
multi-line phone systems and office machines (copiers, postage
machines, fax machine, etc.). Displays professionalism and
represents organization in a professional manner. Excellent verbal
and written communication skills, with a pleasant, professional,
and helpful demeanor and voice. Demonstrates initiative, with the
ability to manage self and workload. Knowledge of HIPAA privacy and
security rules and regulations. Ability to abide by ethical
guidelines and policies, including strict adherence to
confidentiality and HIPAA guidelines.
Keywords: Caravel Autism Health, Appleton , Scheduling Specialist, Administration, Clerical , Sheboygan, Wisconsin
