[7/2/2025] Data Entry Lead - Receptionist - Wausau, WI
Company: UnitedHealth Group
Location: Wausau
Posted on: July 2, 2025
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Job Description:
UMR, UnitedHealthcare’s third-party administrator (TPA)
solution, is the nation’s largest TPA. When you work with UMR, what
you do matters. It's that simple . . . and it's that rewarding. In
providing consumer - oriented health benefit plans to millions of
people; our goal is to create higher quality care, lower costs and
greater access to health care. Join us and you will be empowered to
achieve new levels of excellence and make a profound and personal
impact as you contribute to new innovations in a vital and complex
system. Opportunities are endless for your career development and
advancement within UMR due to our record-breaking growth.
Regardless of your role at UMR, the support you feel all around you
will enable you to do what you do with energy, quality, and
confidence. So, take the first step in what is sure to be a fast -
paced and highly diversified career. The Data Entry Lead/
Receptionist is responsible for greeting all individuals coming
into our UMR Corporate office location working to direct them
appropriately. They assist with administrative tasks that support
the office's efficiency, safety, and maintenance. The Data Entry
Lead/ Receptionist works as a Business Segment Liaison (BSL)
assisting the department with requests for access, equipment, email
services and more. They would also support the team with
administrative and other data entry tasks as needed. This position
is full-time (40 hours/week) Monday - Friday onsite at this
location. Employees are required to have flexibility to work any of
our 8-hour shift schedules during our normal business hours of 7 am
- 5 pm CST. It may be necessary, given the business need, to work
occasional overtime. Our office is located at 115 W WAUSAU AVE.,
Wausau, WI 54401. This training for this role will be on the job.
The hours and duration of the training will be based on needs of
the candidate. Primary Responsibilities: - Greet UMR
members/potential members walking into our office location at the
door and work to connect them with the appropriate resources needed
to have their questions answered - Directing UMR members/potential
members to the appropriate resources to answer their specific
questions (i.e. insurance sales – UHC insurance sales number;
claims/ benefits questions – customer service number on insurance
card, as we don’t have representatives on site) - Escalate member/
potential member concerns to leadership as needed if members/
potential members have tried and are having difficulty receiving a
response or the information they need. - Collaborate with Building
Security to assist with visitors entering the building, assisting
contractors, and UMR/ UHC employees with badge replacement as
needed. - Maintain common areas cleanliness and appropriate supply
levels: ordering and restocking as needed. - Serving as a Business
Segment Liaison (BSL) assisting the department with requests for
access, equipment, email services and more. - Assisting the
department with administrative and other data entry tasks as
needed. - Other duties as assigned. You’ll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: - High School
Diploma/ GED OR equivalent work experience - Must be 18 years of
age OR older - 1 years of experience working in an office or
professional setting - 1 years of Data entry, maintenance, and
querying experience. - 1 years of working with electronic
files/documents - Proficient computer skills including Microsoft
Office suite; Microsoft Word (ability to create, copy, edit, save
and send documents), Microsoft Excel (ability to create, copy,
edit, save and send spreadsheets) and Microsoft Outlook (email and
calendar management) - Must live within a commutable distance of
115 W WAUSAU AVE., Wausau, WI 54401. - Must have the ability to
work any of our 8-hour shift schedules Monday-Friday on location at
our 115 W WAUSAU AVE., Wausau, WI 54401 during our normal business
hours of 7:00am – 5:00pm CST. It may be necessary, given the
business need, to work occasional overtime. Soft Skills: - Strong
ability to make sound judgment calls and decisions daily with
limited information and guidance - Excellent teamwork skills -
Strong multi-tasking, organizational and time management skills -
Excellent verbal and written communication skills with individuals
at all levels of the organization - Ability to problem solve and
propose solutions in a fast-paced environment - Ability to
demonstrate an appropriate level of assertiveness in performing
work responsibilities. - Ability to work autonomously with minimal
direction Pay is based on several factors including but not limited
to local labor markets, education, work experience, certifications,
etc. In addition to your salary, we offer benefits such as, a
comprehensive benefits package, incentive and recognition programs,
equity stock purchase and 401k contribution (all benefits are
subject to eligibility requirements). No matter where or when you
begin a career with us, you’ll find a far-reaching choice of
benefits and incentives. The hourly pay for this role will range
from $17.74 - $31.63 per hour based on full-time employment. We
comply with all minimum wage laws as applicable. At UnitedHealth
Group, our mission is to help people live healthier lives and make
the health system work better for everyone. We believe everyone–of
every race, gender, sexuality, age, location, and income–deserves
the opportunity to live their healthiest life. Today, however,
there are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups, and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes — an enterprise priority reflected in our
mission. UnitedHealth Group is an Equal Employment Opportunity
employer under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. UnitedHealth Group is a drug - free workplace.
Candidates are required to pass a drug test before beginning
employment. RPO RED
Keywords: UnitedHealth Group, Appleton , [7/2/2025] Data Entry Lead - Receptionist - Wausau, WI, Administration, Clerical , Wausau, Wisconsin
