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RECEPTIONIST

Company: Woodward Communications
Location: Appleton
Posted on: November 22, 2021

Job Description:

Job Details

Job Location
Woodward Radio Group - Appleton - Appleton, WI

Position Type
Part Time

Education Level
High School

Travel Percentage
None

Job Shift
Day

Job Category
Admin - Clerical

This Part-time Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with employees or picking up prizes.

Specific Responsibilities:

  • Responding to all customer inquiries in a polite and timely manner.
  • Directing visitors to the correct person, office or conference room for meetings.
  • Answering and transferring incoming phone calls to appropriate employees.
  • Responsible use of intercom to page employees for emergent phone calls.
  • Sorting and delivering incoming mail. Metering outgoing mail and coordinating USPS pickup. Routing UPS and FedEx packages.
  • Organizing customer prizes for in-person, email or mail distribution.
  • Order Processing, Fulfilment and Customer Support of Woodward Radio Groups Big Deals online store.
  • Updating content on front lobby monitor and outdoor sign as directed.
  • Actively participating in the Great Game of Business.
  • Assisting other departments as needed.
  • Other duties as assigned.

    Behavior:
    • Patience and listening skills to respond professionally and interact positively with customers.
    • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.
    • Appropriate dress and neat appearance.
      Skills:
      • Verbal and written communication skills to interact clearly with customers, vendors and other employees.
        • Organization skills to keep accurate records and find important information quickly.
        • Time management skills to prioritize and complete a side variety of tasks throughout the day.
          Knowledge:
          • High School diploma.
          • One year minimum of experience in general office receptionist duties.

Keywords: Woodward Communications, Appleton , RECEPTIONIST, Administration, Clerical , Appleton, Wisconsin

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