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Client Billing Specialist

Company: AIA Corporation
Location: Appleton
Posted on: June 24, 2022

Job Description:

AIA partners with promotional product distributors and provides them with the professional services they need to run efficient and profitable businesses. We enable distributors to work smarter, save time, and free up resources to focus on professional and personal goals.The Billing Specialist supports the AIA Client Experience Team in managing the billing for an assigned group of Clients, researching and resolving problem invoices, requesting missing invoices and updating order status.This position can be out of our Appleton, WI location. -We are looking for both Full-Time and Part-Time positions. Client Billing Specialist Responsibilities: Invoice Resolution

  • Coordinate and resolve supplier problem invoices
  • Assist with disputed invoices and obtain credit memos from suppliers when neededUnbilled Maintenance
    • Request missing supplier invoices
    • Resolve billing backlogs to meet backlog aging targets
    • Research and resolve issues that hold up the billing processSample Maintenance
      • Process sample approvals
      • Resolve sample backlogs to meet backlog aging targets
      • Proactively notify Client Experience Specialists and Client Success Managers of pushed costsBackup Support
        • For the Freight Coordinator, Client Experience SpecialistClient Experience Specialist Requirements:
          • High School Diploma; Associate's Degree preferred
          • E---ciency and accuracy while compiling and inputting data
          • Previous experience in similar role preferred
          • Knowledge of Google Suite (Gmail, Sheets, Docs, etc) preferred
          • Great communication skills both written and oral
          • Adaptable and Accountable
          • Great problem-solving skills
          • Sense of urgency and desire to achieve set goals
          • Process improvement mindset
          • Work both independently as well as within a team environment -

Keywords: AIA Corporation, Appleton , Client Billing Specialist, Accounting, Auditing , Appleton, Wisconsin

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