Pharmacy Technician
Company: Young's Pharmacy
Location: Wausau
Posted on: May 4, 2024
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Job Description:
JOB REQUIREMENTS: COMPENSATION IS BASED ON EXPERIENCE POSITION
SUMMARY: Under pharmacist supervision, transcribes written and
faxed prescription information into the pharmacy software system or
process electronically communicate orders with the pharmacy
software system to generate an accurate label, bill the insurance,
and maintain an accurate patient profile. Accurately and
efficiently packages and labels prescriptions and OTC drug products
in to appropriate packaging in accordance with state and federal
law. Works to ensure the pharmacy\'s sales, profit and customer
service objectives are maximized. DUTIES & RESPONSIBILITIES:
Enthusiastically and genuinely greets and welcome customers to
Young\'s Drug Store and promptly offering assistance or direction.
Enters prescription order information from a written or electronic
form into the RX30 pharmacy software system to develop an accurate
label and prescription record according to pharmacy rules and
regulations. Check in, unpack and shelf the daily drug order.
Demonstrates accurate mixing, packaging, and labeling of
pharmaceuticals using written prescription orders and the RX30
generated label according to policy and legal requirements, to
ensure quality, security, and proper disposal. Proficient in
on-line billing of insurance and various rejection resolutions,
prior authorizations, and helpdesk interactions ensuring that each
dispensed medication has been reimbursed at a profitable level.
Ensures every prescription generated under his/her control is
billed correctly using the best available information at the time
of dispensing and in accordance with company policy. Confidently
communicates via phone with customers in a knowledgeable, polite,
and caring manner; ensures an exceptional customer service
experience. Communicates directly and effectively with pharmacists
in a polite and professional manner to clarify questions as to
prevent error and waste. Works independently to prioritize work
according to daily workload and workflow to ensure on-time delivery
to the customer. Uses and maintains the pharmacy records such as
pharmacy files, patient profiles, charge system files, inventories,
and control records in accordance with state and federal law,
accreditation standards, or company policy. Demonstrates knowledge
of prescription and OTC drug product and medical equipment to
effectively develop an accurate patient prescription profile,
retrieve from shelf and assemble into a prescription. Proficient in
inventory management including proper maintenance of our inventory
management system and audit requests utilizing the \"first in,
first out\" (FIFO), avoiding waste and spoilage. Packages and
labels prescriptions according to professional standards ensuring
accuracy of all prescriptions issued under his/her control and are
presented to a pharmacist for verification before dispensing.
Properly uses internal and external forms and document to
communicate effectively with coworker and customers. Proficient in
all the functionality of the POS system (cash register) including
credit cards, check processes, FSA processing, returns, and
signature logs. ***** OTHER EXPERIENCE AND QUALIFICATIONS: MINIMUM
KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: Proficient in the use
of computers and supportive software including the pharmacy
software, payroll software, insurance portals, internet resources,
security systems, phone message retrieval, POS systems and
wholesaler platforms. Demonstrated ability to analyze and solve
problems of varied scope; must be able to act decisively in
implementing solutions. Demonstrated ability to multi-task; ability
to respond flexibly in a quickly changing environment. Strong
communication skills (both oral and written) for effective
interaction with pharmacy team and customers. Must demonstrate an
exemplary commitment to provide exceptional customer service. *****
APPLICATION INSTRUCTIONS: E-Ma l a Rsum:
becky.hummer@youngsdrugstore.com Apply Online:
https://youngsdrugstore.com/
Keywords: Young's Pharmacy, Appleton , Pharmacy Technician, Healthcare , Wausau, Wisconsin
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